|
WHAT ARE THE ARTWORK
REQUIREMENTS:
Digital artwork preferred.
Send to size via email in PC-formatted
Adobe Illustrator or Photoshop. Must be 300 dpi
resolution, vector format with all fonts converted
to outlines. Art services available $50/hr.
WHAT IF I HAVE
CANCELLATIONS/CHANGES:
All cancellations
and/or changes must be confirmed in writing. All
work will be billed to point of cancellation.
Changes to orders already in production may result
in delayed shipping.
CAN I HAVE DROP SHIPMENTS:
Individual items shipping to multiple destinations
require mailers; call for pricing. Deluxe service
of $9.95(X) includes mailer, gift label and
shipping via Fed Ex Ground. Addresses must be
submitted in MS Excel spreadsheet; contact factory
for correct format. If unable to provide addresses
on a spreadsheet, we will enter them for a fee of
$0.50 per address. FOB: Factory, Blaine WA 98230.
ARE YOU ABLE TO MAKE INTERNATIONAL
SHIPMENTS:
International paperwork
provided at no charge. All duties, taxes,
brokerage fees and handling charges are the
responsibility of the purchaser, billed at a later
date. Shipping under a third party account number
is recommended for international shipments.
DO YOUR PRODUCTS HAVE KOSHER
CERTIFICATION:
Most of our products are
manufactured under the supervision of the Orthodox
Union. Call factory for details.
WHAT IF I WANT LESS THAN
MINIMUM:
You will still be charged for minimum amount.
CAN I GET A PAPER PROOF/PRODUCT
PROOF:
An electronic or paper proof will
be provided at no charge; signed approval required
to begin production. Product proof available for $125, applied toward full order if approved.
HOW LONG IS PRICING GOOD FOR:
Prices are effective August 1 through August
1 of the current year and are subject to change without notice.
All prices in U.S. dollars.
WHAT IS YOUR PRODUCTION TIME:
Standard production time for most items is two
WORKING weeks from art approval. Rush services
available upon request. Rush charges may apply;
inquire with factory. Allow adequate transit time.
WHAT IS ADVANTAGE OF REPEAT
ORDERS:
No set up fees and reduced
production time for exact reorders.
CAN I GET SAMPLES:
Random
samples. Available at no charge. Spec samples. available for
$125, payable in advance.
Digital spec samples. Full-color digital
representations of custom items available at no
charge.
WHAT ARE SET UP CHARGES:
One-time set up charge of $100 applies to most
items. All molds remain property of the factory.
Three-dimensional molds quoted on a per-job basis.
|